Customer Reviews | Testimonials

Raleigh's Premier Custom Luxury Home Design and Build Team. Westmount Builders serves Raleigh, Durham and the surrounding Wake County areas.

Westmount Builders | Raleigh's Premier Custom Luxury Home Design and Build Team
Creative.. Competent.. Caring - are just three words to describe Steve Lustgarten and the professional team he has put together at Westmount Builders. Steve built a magnificent screened room addition to our home and we could not be more pleased with the quality of his work and the ease we experienced throughout the building process." – Hugh and Diane Terrell of Wake Forest, NC
In 2005, when we contracted to build our custom home in the Treyburn neighborhood of Durham, NC. we had no idea what a great experience it would turn out to be. The single largest reason for this was our confidence in Steve Lustgarten. Not only did he prove to be a skilled professional, but when those rare, but not unexpected issues arose, Steve went way beyond the normal to see they were addressed in a timely and high quality manner. We worked with Steve on a daily basis for almost a year, got to know him quite well, have continued to stay in touch with him since, and would welcome the opportunity to work with him again. Steve has incredible dedication and a strong work ethic to see a job through to completion and stands behind his work. He is a person of the highest personal and professional quality. If you are considering hiring Steve, do not hesitate.

"Creative.. Competent.. Caring"
– Hugh and Diane Terrell of Wake Forest, NC
Steve has incredible dedication and a strong work ethic to see a job through to completion and stands behind his work. He is kind, fair, a leader, and has diplomatic skills that make him a wonderful asset to any team. If you are considering hiring Steve, do not hesitate. He is a person of the highest personal and professional quality who will be an asset wherever he goes. If you have further inquiries regarding Steve’s abilities or qualities, please feel free to contact us at the address below or by phone at (919) 479-1614."
– Theus and Pat Armistead, 1112 Stonebridge Dr. Durham, NC 27712
Steve Lustgarten built our custom home in 2000 and again when it was completely rebuilt after a fire in 2005. In fact, Steve was the main reason that we decided to have our home rebuilt from the ashes. He was so integral to our building philosophy and was such an omnipresent figure that we could not imagine bringing another builder up to that level of understanding. We often commented that he was at our work site more than he was at his own home during the building phase. He coordinated subs seamlessly during a time where one task was dependent on another being completed on time and budget. This was no small achievement since the building environment at the time with multiple work sites often caused a shortage of conscientious and quality driven subcontractors. Steve always managed these often frustrating coordinations with skill, creativeness and professionalism. He also seemed to intuitively understand what we were looking for in a profession that requires an 'eye' for aesthetics and artistic design as well as architectural integrity.

Cedar tree trunk sink created for the Lavins of Raleigh, NC

” . . . skill, creativeness and professionalism.” – The Lavins of Raleigh, NCSteve never made any promises on any aspect of the project that he did not fully deliver on, another rarity in the building trade. His work and guarantee of a job done well always superseded whatever legal agreements that we had. He never took short cuts and always went the extra mile. Steve genuinely shared our excitement about creating a unique and exceptionally detailed custom home. He even gave us a breathtaking custom carved sink stand that he made out of a cedar tree trunk as a gift for our new home. It survived the fire and Steve cleaned and stored it at his own home until it could be returned to our guest bathroom. We are certain that Steve will be a success at whatever endeavor that he tackles because he has the work ethic and the vision of a winner.”
– The Lavins of Raleigh, NC

While building our house, we relied on Steve Lustgarten’s expertise for every decision. His dedication, honesty, organizational skills, and professionalism were instrumental in developing a trusting, working relationship that was essential to the successful completion of our house. His creativity and attention to detail while designing our theater and kitchen were extraordinary. With Steve's leadership, knowledge, and warm personality, we had an enjoyable building experience." – Tonya Morgan of Raleigh, NC

I worked with Steve when we contracted him to build our home. We could not have been more pleased. During that year long process I found Steve to be a tremendous asset. He always gave more than we asked for. I always had a sense that he cared as much about making sure that we received the best finished product as we did. He suggested viable and and cost effective alternatives when we reached an impasse on a particular feature. Potential suppliers and subcontractors were complimentary of Steve when they inquired about who we were working with. These compliments were unsolicited and freely offered.

" . . . willing to take the extra step to get things done." – Al Welton of Raleigh, NC

After we moved into our house I could always call Steve with a problem that needed to be addressed. He was always responsive. And, not just responsive but he would stay with a problem until it was resolved to our satisfaction. Steve always kept us informed of the status. I would not hesitate to recommend Steve to anyone that is looking for someone that is honest, trustworthy, caring, patient, hard working and willing to take the extra step to get things done."

– Al Welton of Raleigh, NC
Westmount Builders | Raleigh's Premier Custom Luxury Home Design and Build Team
We were truly fortunate to use Steve Lustgarten for the construction of our 6,000 square foot house in Treyburn. Steve has a very high level of professional skill, expertise, commitment, and equally important, creativity and patience. Our project certainly tested him in all of these categories, and the final product exceeded our expectations. We don't expect to build a new house anytime soon, but if we did, or if we wanted to build an extension, Steve would be our first choice."
– Robert Hart of Durham, NC
Building our dream home was an amazing experience, and that is due to Steve's professionalism, attention to detail and concern for our satisfaction during all phases of the process. He kept us informed, made substantive suggestions along the way, and dealt with the inevitable delays with good spirits and humor. He kept me calm and made us feel that the experience was a true collaborative effort. Steve's involvement did not end with the closing. He has always been available for questions and advice." – Ardith Vines of Durham, NC
Steve managed the building of our 7,000 square foot home in the Treyburn Country Club community from start to finish between 2004 and 2005. Because this was our first time in building a custom home, Steve helped to manage our expectations as to the timing of each step as well as implementing changes at either his or our suggestion. Because of his relationship with subcontractors, Steve was able to get the best craftsmen in the Triangle for specialized work such as cabinetry, library, elevator, wine cellar, outdoor kitchen, greenhouse and our home electronic system. He and his other employees were very responsive when we had questions or concerns.

"I would highly recommend Steve . . . "
– Richard A. Vines of Durham, NC
Steve's help continued long after the house was finished, and he continues to provide assistance over four years after completion. We have had him do a couple of new projects since the completion of the house, including an underdeck patio with fireplace. I have been tremendously pleased with the quality of his work and have been pleased to have his prospective clients tour our home. I would highly recommend Steve to manage the development of a new home or home renovation." – Richard A. Vines of Durham, NC

Home Builders Association of Raleigh and Wake County, NCNorth Carolina Home Builders AssociationWestmount Builders, Raleigh's Premier Custom Luxury Home Design and Build Team

Serving Raleigh, Durham and surrounding Wake County areas - 919-671-5857